How DANA and QRIS Appear in Our Policy
We collect only the account and transaction details needed to operate the requested service, protect account access and respond to your support request. That can include your phone number for verification, selected payment rail such as DANA, OVO, GoPay or QRIS, transaction references, browser details and
-
1
security events. We use this data to match a wallet status with your account, check unusual access and keep a record of your request. We do not treat a payment selection as permission to use unrelated personal details. Where a bank transfer or virtual account is
-
2
used, the reference and status may be retained for reconciliation. Access and eligibility depend on local law. If you are in Surabaya or another Indonesian location, the same policy applies to the data path shown for your account, while local rules can affect whether the service
-
3
is available.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.
